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Mobile Backup

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Online Backup How do I backup my device contents? How do I backup contacts from my device? How exercise I backup photos / videos from my device? How do I fill-in calendar events from my device? What is Background Upload? How does 'Automobile Camera Upload' work? I am facing problems with backup. How do I fix this? I started backing up my photos a few hours back. Why isn't it backed up notwithstanding? Are mobile backups incremental? Sync What is sync and how does it work? How do I sync files from my mobile? How do I download synced files? How do I access my synced files and folders? How do I restore an earlier version of a synced file? How do I unlink a device from my account? View and Admission What are the file / folder operations that I tin perform through my device? * Can I access my IDrive account on my mobile? Tin I access my mobile fill-in information through the web? What is 'Timeline'? What operations can I perform on the photos / videos using Timeline? Tin can I edit backed up files on my mobile? How do I search for files in my IDrive account from my mobile? What is Offline View and how practise I add files to Offline View? Can I create and edit text documents through the IDrive app? Can I use my Apple ID to sign in to IDrive desktop application and web interface? Share How do I share my contacts? How do I share my photos / videos? Where are my shared links located? Restore How do I restore whatever device / binder contents? How do I restore photos / videos to my device? How can I restore calendar events to my device? How do I restore contacts to my device? How practice I restore wellness information to my device? Managing Files and Folders How exercise I create a new folder? How do I rename a file? * How tin I abolish an upload while information technology is in progress? How practise I delete files? 2-cistron Authentication What is two-factor authentication? How do I sign in to my IDrive account once two-factor hallmark is enabled?

How do I backup my device contents? For the get-go time when you sign in to the IDrive app, the 'Backup' screen appears. You tin backup all your device contacts, calendar events, photos, and videos, to your IDrive account by tapping on 'Fill-in Now'. You can also customize your option of items considered for backup and then tap 'Backup At present'. Top How do I backup contacts from my device? To backup contacts from your device, On the IDrive app home screen, tap 'Backup' under Cloud Backup. Select 'Contacts' and so tap 'Backup Now'. All backed upward contacts are available in 'My iPhone Backup/iPad Backup' folder. Acme How do I backup photos/videos from my device? To backup photos/videos from your device, On the IDrive app dwelling screen, tap 'Backup'. Select 'Photos' or 'Videos' for fill-in, so tap 'Backup At present'. To backup specific photos/videos, On the IDrive app home screen, tap 'Fill-in' under Deject Fill-in. Tap the 'Photos'/'Videos' binder. Select photos/videos y'all wish to backup. Tap 'Done' and so tap 'Fill-in Now'. All backed upward photos/videos are available in 'My iPhone Backup/iPad Backup' folder. Top How do I backup calendar events from my device? To backup calendar events from your device, On the IDrive app home screen, tap 'Backup' nether Cloud Backup. Select 'Calendar' and then tap 'Backup At present'. To backup specific calendar events, On the IDrive app home screen, tap 'Backup' under Deject Backup. Select 'Calendar', choose the 'Start Date' and 'Finish Engagement'. Tap 'Washed' and then tap 'Backup Now'. All backed upward calendar events are available in 'My iPhone Backup/iPad Backup' binder. Top What is Background Upload? The Background Upload option lets you lot continue your uploads in the background and perform other activities without having to continuously monitor the upload process. While a regular upload in iOS will stop inside a few minutes after the user navigates away from the app even when the app is running in the background, with Background Upload enabled, the app automatically resumes the upload process. This is designed to let your camera uploads piece of work more efficiently. Note: IDrive's background upload characteristic is designed for low energy consumption to preserve your battery health. Top How does 'Motorcar Camera Upload' work? With 'Auto Camera Upload', yous can automatically fill-in all the photos and videos from your device Recently Added to IDrive account. Additionally, all live captures are likewise automatically backed up. On your first sign in, the 'Car Photographic camera Upload' option is set to OFF. To enable it, On the IDrive app home screen, tap 'Backup' under Cloud Fill-in. Tap 'Auto Camera Upload' to enable. All the photos and videos automatically backed upward are stored in 'My iPhone Backup'/'iPad Fill-in' > 'Photos'/'Videos' > 'Recently Added' folder in your IDrive account. Pinnacle I am facing issues with fill-in. How practise I fix this? If your device is non being backed upward, try troubleshooting the issue with the steps given below: Update the IDrive app with the latest version from the App Shop. Check app permissions and verify the IDrive app has the required permissions. Cheque your internet connectedness. Backup may be slower if the net strength is weak. Check the device battery level. Backup may too be affected by depression battery levels. Remove any background restrictions and battery optimization in the device settings. You can also transport error report from the IDrive app. Navigate to the menu > 'Settings' > 'Report Trouble' and send the mistake report. Our support team will assist you. Top I started backing upwards my photos a few hours back. Why isn't it backed up nonetheless? If y'all accept a large number of files to be backed up, make sure you keep the application open till the backup is complete. If you close the app, upload may pause. To consummate backup without suspension, we recommend you to connect your device to a charger and leave the application open up. Top Are mobile backups incremental? Photos, videos, contacts and calendar events are uploaded incrementally. This means that afterwards initial backup, post-obit backups volition upload only newly added or modified files. Top What is sync and how does it work? IDrive links all of your devices such that whenever a file is updated, it is available on all linked devices. For syncing files, IDrive creates a unique folder on every linked computer and provides carve up deject storage. You tin can sync files using the Sync folder on linked desktops, or directly via IDrive.com and download them on the mobile apps. Meridian How do I sync files from my mobile? To sync files from your mobile, On the IDrive app home screen, tap and then tap 'Sync'. Tap 'Upload'. Select 'Upload Photos / Videos' and choose photos or videos to upload. Tap 'Upload'. Alternatively, you tin can 'Browse' and choose photos or videos to upload. Top How do I download synced files? To download synced files, On the IDrive app home screen, tap and then tap 'Sync'. Tap corresponding to file/binder to download. To download multiple files/folders, On the IDrive app abode screen, tap so tap 'Sync'. Tap and then select 'Edit/Share'. Select the files/folders and tap 'Restore'. Note: Merely files compatible with your iOS device volition be restored. Top How practise I access my synced files and folders? To access your synced files, On the IDrive app home screen, tap . Tap 'Sync'. Navigate and tap the file you desire to view. Top How do I restore an earlier version of a synced file? To restore an earlier version of a synced file, On the IDrive app home screen, tap and then tap 'Sync'. Browse and open the file. Tap ; the 'Versions' screen is displayed. Select the desired version and tap 'Done'. Peak How practise I unlink a device from my account? Unlinking a device, signs you out of the IDrive application on the item device. To unlink a device, On the IDrive app home screen, tap and so tap 'Settings'. Tap 'Manage Devices'. Tap corresponding to the device you lot want to unlink. Tap 'Yes' on the next prompt. Alternatively, simply sign out of the IDrive app to unlink your iOS device. Top What are the file/folder operations that I can perform through my device? * You tin perform all file/folder operations similar cut, copy, rename, delete and create a new folder through your mobile device. Read Annotation Top Can I access my IDrive account on my mobile? Yeah, you can access your IDrive account on your mobile. To access, Download and install the IDrive app on your mobile. Sign in to the application using your IDrive credentials. If you practise not have an IDrive account, sign upward for a new account. Note: In case, you have a private encryption key prepare for your IDrive account, you must enter your individual cardinal to access your account. Y'all can browse, search and admission all the files/folders in your IDrive account. Superlative Can I access my mobile backup data through the web? Yeah, you can access your mobile backup information through the web by signing in to your IDrive business relationship via whatever spider web browser. Select the binder with your phone proper noun, and access Calendar, Contacts, Photos and Videos backed upward to your IDrive account. Meridian What is 'Timeline'? The Timeline displays all the photos and videos backed up from multiple mobile devices, sorted by date and location. Using Timeline, yous can share, download, and delete your photos/videos, backed upwardly with IDrive. To view a list of your photos and videos, on the IDrive app home screen tap 'Timeline'. Acme What operations can I perform on the photos / videos using Timeline? Using Timeline, you tin can share, download, and delete your mobile photos/videos, backed up with IDrive. To share, Sign in to your IDrive account. On the home screen tap 'Timeline'. A list of your backed up photos and videos sorted in descending gild appears. Tap a photograph, tap and so select 'Share'. From the apps list that appears, choose the app to share the link with. To restore, Sign in to your IDrive account. On the home screen tap 'Timeline'. A list of your backed upwards photos and videos sorted in descending order appears. Tap , select the required media files and tap 'Restore' to download the files to your device. To delete, Sign in to your IDrive account. On the dwelling screen tap 'Timeline'. A list of your backed up photos and videos sorted in descending social club appears. Select a photo and and so tap . You will be prompted with a message. Tap 'Delete'. Top Can I edit backed upwardly files on my mobile? You lot tin can only edit the text files backed upward to your IDrive account from your mobile. However, you can view all the other file formats. Top How do I search for files in my IDrive account from my mobile? To search files, On the IDrive app home screen, tap 'Access and Restore'. Tap 'My iPhone Backup/iPad Backup'. Enter the complete or part of the file proper noun in the search bar. Tap 'Search'. Top What is Offline View and how exercise I add together files to Offline View? Offline View allows yous to view your files even when there is no Internet connectivity. To add files to Offline View, On the IDrive app home screen, tap 'Access and Restore'. Select 'My iPhone Backup/iPad Backup' or whatsoever other device binder. Tap and select 'Edit/Share'. Select the files and tap 'More than'. Tap 'Add together to Offline'. Top Tin I create and edit text documents through the IDrive app? Yep, you can create text documents (.txt files) and even edit existing text files using the IDrive app. To create text documents, On the IDrive app habitation screen, tap 'Access and Restore' > 'My iPhone Backup/iPad Backup'. Or tap > 'Sync'. Tap . Tap 'Create Text File'. Tap 'Next'. Enter a name for the document and tap 'Washed'. To edit documents, On the IDrive app home screen, tap 'Admission and Restore'. Or tap > 'Sync'. Navigate to the desired text document and tap . Tap 'Save'. The changes will be saved as a new version. To view versions of a document, Tap to view a listing of all the versions. Tap a version and tap 'Done' to view that particular version. You can share or delete the text document past tapping or respectively. Top Can I utilise my Apple tree ID to sign in to IDrive desktop application and web interface? The IDrive mobile application allows you to create an account using your Apple ID. However, in case you want to use the same business relationship for signing in to the IDrive desktop application or web interface, you need to set the password using the 'Forgot password' option. This is considering IDrive but stores your Apple ID and not the password. Hence by using the 'Forgot password' option you can create a password for your IDrive account (if you already don't accept one). Acme How do I share my contacts? To share all your contacts via the IDrive app, On the IDrive app abode screen, tap 'Access and Restore'. Tap 'My iPhone Fill-in/iPad Fill-in' or any other device folder. Tap 'Contacts' and and then select 'Edit'/'Share' to share all contacts. Alternatively, y'all can swipe on the 'Contacts' folder and select to share it. To share private contacts, On the IDrive app dwelling house page, tap 'Access and Restore'. Tap 'My iPhone Backup/iPad Backup' or any other device folder. Tap 'Contacts'. Tap and select the required contacts, and tap 'Share'. Top How do I share my photos/videos? To share multiple photos/videos via the IDrive app, On the IDrive app domicile screen, tap 'Access and Restore'. Tap 'My iPhone Fill-in/iPad Fill-in' or any other device folder. Tap the 'Photos'/'Videos' folder. Tap , and then select 'Edit/Share'. Select the photos/videos and tap 'Share'. From the apps list that appears, choose the app to share the link with. To share a particular photograph or video, tap and open the item. Tap , and tap 'Share'. Annotation: The Share option is available merely for IDrive accounts with default encryption. Top Where are my shared links located? IDrive provides a centralized location for all your shared links. To manage the shared links, On the IDrive app home screen, tap > 'Share'. You lot tin can view the list of files that you accept shared with others. Superlative How do I restore any device/binder contents? To restore device/folder contents, On the IDrive app dwelling house screen, tap 'Access and Restore'. Tap corresponding to the folder you wish to restore, and then tap 'Restore'. Note: But files compatible with your iOS device volition be restored. Superlative How do I restore photos/videos to my device? To restore photos/videos to your device, On the IDrive app abode screen, tap 'Access and Restore'. Select 'My iPhone Backup/iPad Backup' or whatsoever other device binder. Tap corresponding to the 'Photos'/'Videos' folder and tap 'Restore' to restore all your photos/videos. To restore specific photos/videos, Tap the 'Photos'/'Videos' folder and and then tap . Tap the 'Edit/Share' button. Select the photos/videos to restore, and and then tap 'Restore'. Top How tin can I restore agenda events to my device? To restore agenda events to your device, On the IDrive app home screen, tap 'Access and Restore'. Select 'My iPhone Backup/iPad Backup' or any other mobile device binder. Tap corresponding to the 'Agenda' binder and tap 'Restore' to restore all your calendar events. To restore specific agenda events, Tap 'Calendar' folder. Tap . Select the agenda events to restore, and and so tap 'Restore'. Top How practise I restore contacts to my device? To restore contacts to your device, You can restore your device contacts from your IDrive account. On the IDrive app home screen, tap 'Access and Restore'. Select 'My iPhone Backup/iPad Backup' binder or any other mobile device binder. Tap respective to 'Contacts' folder and select 'Restore' to restore all your contacts. To restore specific contacts, Tap 'Contacts' folder. Tap . Select the contacts to restore, and then tap 'Restore'. Select 'But Restore to Address Book' or 'Delete Address Book & Restore'. Note: To restore before versions of your contacts from your device, tap 'Contacts' > 'Version' and choose the desired version. Top How practise I restore health information to my device? To restore health data to your device, On the IDrive app home screen, tap 'Access and Restore'. Select 'My iPhone Backup/iPad Fill-in' or any other mobile device folder. Tap corresponding to the 'Health' folder and select 'Restore' to restore all your wellness data. Top How do I create a new folder? To create a new folder, On the IDrive app home screen, tap 'Access and Restore'. Tap 'My iPhone Backup/iPad Fill-in'. Tap 'Create Folder'. Enter a name for the new folder and tap 'Create'. Top How do I rename a file? * To rename a file, On the IDrive app home screen, tap 'Admission and Restore'. Select 'My iPhone Backup/iPad Backup' or any other mobile device binder. Tap and select 'Edit/Share'. Tap adjacent to the file and change the name of the file. Tap 'Done'. Read Note Note: Default folders and device names cannot exist renamed. Pinnacle How can I cancel an upload while it is in progress? To cancel an ongoing upload, On the IDrive app home screen, tap 'Backup' under Cloud Backup. Get to the file/folder existence uploaded. Tap adjacent to the file or folder name, to cancel the upload. Height How do I delete files? To delete a particular device and its contents, On the IDrive app home screen, tap 'Access and Restore'. Select 'My iPhone Backup/iPad Fill-in' or any other mobile device binder. Tap and select 'Edit/Share'. Select the folder y'all want to delete and tap 'More'. Select 'Delete'. To delete a particular file, On the IDrive app home screen, tap 'Access and Restore'. Select 'My iPhone Backup/iPad Backup' or any other device folder. Navigate to the folder which contains the file to be deleted. Tap and select 'Edit/Share'. Select the file you want to delete and tap 'More than'. Select 'Delete'. Annotation: Default folders cannot be deleted. Top What is ii-factor hallmark? The 2-factor authentication provides additional security to your business relationship and helps in preventing unauthorized access. Once two-factor authentication is enabled via web, in add-on to your password, you lot will demand to enter a verification code sent to your email address or phone number or Time-based OTP authenticator app, while signing in to your IDrive business relationship. Read more on how to enable 2-factor authentication for your IDrive account. Top How exercise I sign in to my IDrive account once ii-factor hallmark is enabled? To sign in to your IDrive account later on two-gene authentication is enabled, On the IDrive Online awarding sign in screen, enter your username and password and tap 'Sign in'. If you have selected E-mail accost or Phone number equally the preferred method of receiving one-time verification lawmaking, enter the same and tap 'Verify'. If you lot have selected Time-based OTP Hallmark every bit the preferred method of receiving one-fourth dimension verification lawmaking, enter the one-time code generated by the Time-based OTP Authenticator app in your mobile device and tap 'Verify'. * Note: For some accounts, certain functions similar cutting, copy, movement, and rename are not available.

Online Fill-in How practise I fill-in my device contents? How do I backup contacts from my device? How practice I fill-in photos/videos from my device? How practice I backup calendar events from my device? How practice I backup SMS from my device? How practice I backup my music files from my device? How do I backup telephone call logs from my device? How do I fill-in other file types, such as my SD card, from my Android device? How does 'Car Camera Upload' work? I am facing issues with backup. How exercise I ready this? Are mobile backups incremental? Can I perform automated information backups? Sync What is sync and how does it work? How do I sync files from my mobile? How do I download synced files? How do I admission my synced files and folders? How do I restore an earlier version of a synced file? How do I unlink a device from my account? View and Access What are the file/folder operations that I can perform through my device? * Tin can I access my IDrive account on my mobile? Tin can I access my mobile fill-in data through the spider web? What is Timeline? How tin I access Timeline? What operations can I perform on the photos / videos using Timeline? Tin I edit backed upwardly files on my mobile? Tin I create and edit text documents through the IDrive app? How exercise I search for files in my IDrive account from my mobile? What is Offline View and how do I add files to Offline View? Can I use my Apple tree ID to sign in to IDrive desktop application and web interface? Share How do I share my contacts? How practise I share my photos/videos? Where are my shared files located? Restore How do I restore any device contents? How do I restore photos/videos to my device? How to restore agenda events to my device? How do I restore contacts to my device? How exercise I restore SMS to my device? How do I restore call logs to my device? How practise I restore music to my device? How practise I restore other file types to my device? Where does IDrive store my restored files on my device? Managing Files and Folders How exercise I create a new folder? * How do I rename a file? * How to cancel an upload while it is in progress? How do I delete files? Permissions Why does the IDrive mobile app need to access my personal information? Will IDrive save or share my information? Tin can I utilize the IDrive mobile app without giving access to the required permissions? Ii-gene Hallmark What is two-factor authentication? How do I sign in to my IDrive account once ii-cistron authentication is enabled?

How do I fill-in my device contents? When yous sign in to the IDrive app, you will have the option to backup all your device contacts, calendar events, photos, videos, music, SMS, call logs, and other files to your IDrive account past borer on 'Backup Now'. You lot can customize the pick based on your requirement and tap 'Backup At present'. For subsequent backups, tap 'Backup' under Deject Backup from the domicile screen and choose the contents for fill-in. How practise I backup contacts from my device? To backup contacts from your device, On the IDrive app home screen, tap 'Backup' nether Cloud Backup. Select 'Contacts' and tap 'Backup Now'. All backed up contacts will exist available in 'My Device Backup' folder. How do I backup photos/videos from my device? To fill-in photos/videos from your device, On the IDrive app home screen, tap 'Backup' under Cloud Backup. Select 'Photos' or 'Videos' to backup. Tap 'Fill-in Now'. To fill-in specific photos/videos, On the IDrive app home screen, tap 'Fill-in' under Cloud Backup. Tap the 'Photos'/'Videos' folder. Select photos/videos you lot wish to backup. Tap 'Washed' and then tap 'Backup At present'. All backed up photos/videos volition be available in 'My Device Backup' folder. Note: You may tap the Photos/Videos folder and select desired items from your device for fill-in. You can as well view the fill-in progress. How do I backup calendar events from my device? To backup calendar events from your device, On the IDrive app abode screen, tap 'Backup' under Deject Backup. Tap 'Add-ons' -> 'Calendar' so tap 'Backup Now'. All backed up calendar events volition be available in 'My Device Backup' binder. How do I fill-in SMS from my device? To fill-in SMS from your device, On the IDrive app home screen, tap 'Backup' nether Cloud Backup. Tap 'Add-ons' -> 'SMS' and and then tap 'Backup At present'. All backed upward SMS will be available in 'My Device Backup' binder. How do I backup my music files from my device? To backup music files from your device, On the IDrive app dwelling screen, tap 'Fill-in' nether Cloud Backup. Tap 'Add-ons' -> 'Music' and tap 'Backup Now'. All backed upwards music files will be available in 'My Device Fill-in' binder. How do I backup call logs from my device? To backup call logs from your device, On the IDrive app domicile screen, tap 'Backup' under Deject Backup. Tap 'Add-ons' -> 'Call Logs' and tap 'Backup At present'. All backed up call logs will be available in 'My Device Backup' folder. How do I fill-in other file types, such as my SD card, from my Android device? To backup other file types, On the IDrive app abode screen, tap 'Fill-in' under Cloud Backup. Tap 'Add-ons' -> 'Other Files' and tap 'Backup At present', to backup all the files from your SD carte. To backup specific files, Tap the 'Other Files' folder and then navigate to the files. Select the files using . Tap 'Done' and and so tap 'Backup Now'. All backed up files volition exist available in 'My Device Backup' folder. When you select the 'Other Files' binder, you should run across all of your backed up data here with the exception of Photos, Videos, and Music. These will exist located in their respective folders. How does 'Car Camera Upload' piece of work? With 'Auto Photographic camera Upload', you can automatically fill-in all the photos and videos from your device gallery to your IDrive business relationship. Additionally, all live captures are also automatically backed up. On your first sign in, the 'Auto Camera Upload' option is ready to 'OFF'. To enable it, On the IDrive app home screen, tap 'Backup' under Cloud Backup. Drag the 'Machine Camera Upload' slider to switch it ON. All the photos and videos automatically backed upwards are stored in 'My Device Backup' > 'Photos'/'Videos' folder in your IDrive business relationship. I am facing issues with fill-in. How do I fix this? If your device is not existence backed upwards, try troubleshooting the consequence with the steps given below: Update the IDrive app with the latest version from the Play Shop. Check app permissions and verify the IDrive app has the required permissions. Check your internet connexion. Fill-in may be slower if the internet strength is weak. Check the device battery level. Backup may also be affected past low battery levels. Remove whatsoever background restrictions and battery optimization in the device settings. You lot can also ship error study from the IDrive app. Navigate to the card > 'Settings' > 'Written report Problem' and transport the fault study. Our back up team will assist you. Are mobile backups incremental? Photos, videos, and music files are uploaded incrementally. That means that subsequently the initial backup is done, following backups will upload only newly added or modified files. Contacts, Calendar, SMS, Call logs, and Documents (Other files) are not incremental and will re-upload each fourth dimension a backup runs and creates versions. So, for example, Phone call Logs tin can exist easily restored from a backup that took identify on a certain date. Can I perform automatic information backups? Yous can permit IDrive to perform automated data backups by enabling the 'Fill-in on Accuse' or schedule backup feature. To enable backup on charge, Tap . Go to 'Settings' and tap 'Auto Upload'. Tap 'Fill-in On Charge'. Select the required data to backup and tap 'Done'. IDrive automatically backs upward the selected data when the telephone is connected for charging. IDrive performs this automatic backup once every 24 hours. To schedule data backup, Tap . Become to 'Settings' and tap 'Auto Upload'. Tap 'Schedule Backup'. Select the required data to backup and tap 'Next'. Set the parameters and tap 'Save'. What is sync and how does it piece of work? IDrive links all of your devices such that whenever a file is updated, it is available on all linked devices. For syncing files, IDrive creates a unique folder on every linked figurer and provides separate cloud storage. You lot can sync files using the Sync folder on linked desktops, or straight via IDrive.com and download them on the mobile apps. How do I sync files from my mobile? To sync files from your mobile, On the IDrive app home screen, tap > 'Sync'. Tap . Tap 'Photos or Videos' or 'Other Files'. Select photos/videos from Gallery or files from your storage devices. Tap 'Upload'. How practice I download synced files? To download synced files, On the IDrive app domicile screen, tap > 'Sync'. Tap respective to file/binder to download. To download multiple files/folders, On the IDrive app habitation screen, tap > 'Sync'. In the 'Thumbnail' view, long printing any file or folder. Select the files/folders using . Tap . How practise I access my synced files and folders? To admission your synced files, On the IDrive app home screen, tap . Tap Sync. Navigate and tap the file you want to view. How do I restore an earlier version of a synced file? To restore an earlier version of a synced file, 1. On the IDrive app home screen, tap > 'Sync'. Browse and open up the file. Tap ; the 'Versions' screen is displayed. Tap the version you desire to download. How do I unlink a device from my account? Unlinking a device, signs y'all out of the IDrive application on the particular device. To unlink a device, On the IDrive app domicile screen, tap > 'Settings'. Tap 'Manage Devices' under 'Security'. The list of linked devices appears. The list of linked devices appears. Tap corresponding to the device y'all wish to unlink. Tap 'Aye' on the next prompt. What are the file/folder operations that I can perform through my device? * Yous can perform all file/folder operations like cut, copy, rename, delete and create a new folder through your mobile device. Read Note Can I access my IDrive business relationship on my mobile? Yes, yous can admission your IDrive account on your mobile. To access, Download and install the IDrive app on your mobile. Sign in to the application using your IDrive credentials. If you exercise non accept an IDrive account, sign up for a new account. Note: In case, you lot have a private encryption key set for your IDrive account, yous must enter your individual fundamental to access your account. You can scan, search and access all backed up files/folders in your IDrive business relationship. Can I access my mobile fill-in information through the spider web? Yes, you tin access your mobile fill-in information through the spider web by signing in to your IDrive account via any spider web browser. Select the folder with your phone name. Now, you lot can admission Agenda, Contacts, Photos, Videos, SMS and Phone call Logs backed up to your IDrive business relationship. What is Timeline? How tin I admission Timeline? Timeline displays all the photos and videos backed up from multiple mobile devices, sorted past date and location. Still, to categorize your photos according to location, ensure Location is turned on in the device settings and also in the camera application while taking pictures and recording videos. Using Timeline, yous tin can share, download, and delete your photos/videos, backed up with IDrive. To view a list of your photos and videos, on the IDrive app abode screen, tap 'Timeline'. What operations can I perform on the photos / videos, using Timeline? Using Timeline, you can share, download, and delete your mobile photos/videos, backed upward with IDrive. To share, Sign in to your IDrive account. On the home screen tap 'Timeline'. A listing of your backed up photos and videos sorted in descending lodge appears. Tap and open the required media file. Tap . From the apps list that appears, choose the app to share the link with. To restore, Sign in to your IDrive account. On the home screen tap 'Timeline'. A list of your backed up photos and videos sorted in descending order appears. Select the required media files and tap . This will restore the selected media files to your device. To delete, Sign in to your IDrive account. On the habitation screen tap 'Timeline'. A list of your backed up photos and videos sorted in descending order appears. Tap and open the required media file. Tap . Tap 'Delete' in the confirmation window to delete the selected media files from your IDrive account. Tin can I edit backed up files on my mobile? Y'all can only edit the text files backed upwards to your IDrive business relationship from your mobile. However, you lot tin view all the other file formats. Can I create and edit text documents through the IDrive app? Yes, you lot tin can create text documents (.txt files) and even edit existing text files using the IDrive app. To create text documents, On the IDrive Online app dwelling house screen, tap 'Admission and Restore' > 'My Device Backup'. Or tap > 'Sync'. Tap . Tap 'Create Text File'. Add your text in the created file, and tap . Enter a name for the document and tap 'Save'. To edit text documents, In 'My Device Backup' or 'Sync' tab, navigate to the desired text document and tap it open up. Tap and select the latest version. Tap 'IDrive Text Editor'. Make the edits needed and tap . The changes will be saved equally a new version. Tap a file to view the list of all the versions. Y'all tin can share or delete the text certificate by tapping or respectively. How practice I search for files in my IDrive account from my mobile? To search files in your IDrive account via your mobile device, On the IDrive app home screen, tap 'Access and Restore'. Select 'My Device Backup' or whatsoever other mobile device binder. Tap and select 'Search'. Enter the complete or office of the file name in the search bar and tap Enter. What is Offline View and how do I add files to Offline View? Offline View allows you to view your files even when there is no internet connectivity. To add files to Offline View, On the IDrive app home screen, tap 'Access and Restore'. Select 'My Device Backup' or any other mobile device folder. Tap 'Edit' from and choose files using . Tap and select the 'Add to Offline' pick. Can I use my Apple ID to sign in to IDrive desktop application and web interface? The IDrive mobile awarding allows you to create an account using your Apple tree ID. Still, in instance you want to use the same account for signing in to the IDrive desktop application or web interface, y'all need to set the countersign using the 'Forgot password' option. This is because IDrive only stores your Apple ID and not the password. Hence by using the 'Forgot password' option you can create a password for your IDrive business relationship (if you lot already don't have one). How practice I share my contacts? To share your contacts, On the IDrive app habitation screen, tap 'Access and Restore'. Select 'My Device Backup' or any other mobile device folder. Tap the 'Contacts' folder and long press a contact. Select multiple contacts to share past using . Tap . From the apps list that appears, cull the app to share the link with. Note: The Share option is available merely for IDrive accounts with default encryption. How do I share my photos / videos? To share your photos / videos, On the IDrive app home screen, tap 'Admission and Restore'. Select 'My Device Fill-in' or any other mobile device binder. Tap the 'Photos' / 'Videos' binder and long press any file / binder. Select photos / videos to share by using . Tap . From the apps listing that appears, choose the app to share the link with. Annotation: The Share option is available but for IDrive accounts with default encryption. Where are my shared links located? IDrive provides a centralized location for all your shared links. To manage the shared links, On the IDrive Online app dwelling house screen, tap > 'Share'. You can view the list of files that you have shared with others. How practise I restore any device contents? To restore your device contents, On the IDrive app home screen, tap 'Access and Restore'. Tap corresponding to the folder you wish to restore. How practice I restore photos/videos to my device? To restore photos/videos to your device, On the IDrive app dwelling house screen, tap 'Access and Restore'. Select 'My Device Fill-in' or any other device folder. Tap corresponding to the 'Photos'/'Videos' binder to restore all your photos/videos. To restore specific photos/videos, Tap 'Photos'/'Videos' folder and long printing a file/binder. Select photos/videos to restore by using . Tap 'Restore'. How to restore calendar events to my device? To restore agenda events to your device, On the IDrive app home screen, tap 'Admission and Restore'. Select 'My Device Backup' or whatever other device folder. Tap respective to the 'Agenda' folder to restore all your calendar events. To restore specific agenda events, Tap 'Calendar' folder and long press a agenda event. Select agenda events to restore by using . Tap . How exercise I restore contacts to my device? To restore contacts to your device from your IDrive business relationship, On the IDrive app domicile screen, tap 'Access and Restore'. Select 'My Device Fill-in' or whatever other device folder. Tap corresponding to the 'Contacts' folder to restore all your contacts. To restore specific contacts, Tap 'Contacts' folder and long press a contact. Select contacts to restore by using . Tap . Note: To restore earlier versions of your contacts from your device, tap 'Contacts' > 'Version' and choose the desired version. How do I restore SMS to my device? To restore SMS to your device, On the IDrive app home screen, tap 'Admission and Restore'. Select 'My Device Fill-in' or any other device folder. Tap corresponding to the 'SMS' folder to restore. To restore specific SMS, Tap 'SMS' binder and long printing a message. Select letters to restore by using . Tap . Note: If you are using Android KitKat, make IDrive the default messaging app in lodge to restore your SMS. How do I restore call logs to my device? To restore call logs to your device, On the IDrive app home screen, tap 'Access and Restore'. Select 'My Device Fill-in' or any other device folder. Tap respective to the 'Call Logs' folder to restore. To restore specific phone call logs, Tap 'Phone call Logs' folder and long printing a log. Select logs to restore by using . Tap . Note: If y'all are using Android KitKat, make IDrive the default messaging app in order to restore your SMS. How do I restore music to my device? To restore music to your device, On the IDrive app abode screen, tap 'Access and Restore'. Select 'My Device Backup' or any other device folder. Tap corresponding to the 'Music' folder to restore. To restore specific music files, Tap the 'Music' folder and long press a music file. Select the music files to restore by using . Tap . How do I restore other file types to my device? To restore other file types to your device, On the IDrive app dwelling house screen, tap 'Admission and Restore'. Select 'My Device Backup' or any other device folder. Tap corresponding to the 'Other Files' folder to restore. To restore specific other files, Tap the 'Other Files' folder and long press a file. Select files to restore by using . Tap 'Restore'. Where does IDrive shop my restored files on my device? The files and folders restored from IDrive are stored in SD Card > IDrive_Download folder on your device. How do I create a new folder? * To create a new folder, On the IDrive app home screen, tap 'Admission and Restore'. Tap 'Carte du jour'. Select 'Create New Folder'. Enter a name for the new folder and tap 'Ok'. How practice I rename a file? * To rename a file, On the IDrive app home screen, tap 'Admission and Restore'. Select 'My Device Backup' or any other device folder. Long press a file and select by using . Tap and select 'Rename'. Alter the name of the file and tap 'Ok'. Read Note Note: Default folders and device names cannot be renamed. How to cancel an upload while information technology is in progress? To cancel an upload while information technology is in progress, On the IDrive app home screen, tap 'Backup' under Cloud Backup. Go to the file/binder beingness uploaded. Tap next to the filename, to cancel the upload. How practise I delete files? To delete a detail device and its contents, On the IDrive app domicile screen, tap 'Admission and Restore'. Long press a device folder, and so tap 'Delete'. Tap 'OK'. To delete a particular file, On the IDrive app home screen, tap 'Access and Restore'. Select 'My Device Backup' or any other device folder. Select the folder which contains the file to be deleted. Long press the file and select using . Tap and select 'Delete'. Tap 'OK'. Note: Default folders cannot be deleted. Why does the IDrive mobile app need to admission my personal data? The IDrive mobile app requires admission to your information to backup and restore your data efficiently. Access to certain information besides allows IDrive to provide simplified features for your improved utilize. To access this data a list of permissions has been divers. These permissions are described as follows: Permission Purpose Read and Edit your text letters To fill-in and restore text messages. Network access, network and wi-fi connections To reach wi-fi and cellular network for bankroll up your information. Read, add or modify Calendar Events To backup and restore calendar events. Read/Write Call Logs and Contacts To backup, admission, and restore your call history and contacts. Read Telephone To become the device ID which helps distinguish your device. Accounts To access the Play Shop for making In-App purchases. Will IDrive save or share my information? No, IDrive will never save your information or share it with any third party. Tin can I use the IDrive mobile app without giving admission to the required permissions? No, Play Store requires that you have all the requested permissions for an app during the installation or when updating. Android doesn't permit private or optional permissions. Therefore, all permissions must be accustomed for successful download and employ of the app. Note: For Android half dozen.0 and above, users will non be asked to accept any permission during installation of an app. However, while performing backup, restore, or whatsoever other action user will need to accept the required permissions. What is two-factor hallmark? The two-factor authentication provides boosted security to your account and helps in preventing unauthorized access. Once two-factor authentication is enabled via spider web, in addition to your password, you will demand to enter a verification code sent to your email accost or telephone number or Fourth dimension-based OTP authenticator app, while signing in to your IDrive account. Read more than on how to enable two-factor hallmark for your IDrive account. How do I sign in to my IDrive account one time ii-cistron authentication is enabled? To sign in to your IDrive account after two-factor authentication is enabled, On the IDrive Online awarding sign in screen, enter your username and password and tap 'Sign in'. If you have selected Email address or Phone number every bit the preferred method of receiving one-fourth dimension verification code, enter the same and tap 'Verify'. If you have selected Time-based OTP Hallmark equally the preferred method of receiving i-time verification code, enter the 1-time code generated by the Time-based OTP Authenticator app in your mobile device and tap 'Verify'. * Note: For some accounts, certain functions like upload, create binder, renaming file/folder, copy, and movement are not available.

Source: https://www.idrive.com/mobile-faq

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